Location
Southend on Sea
Department
North Shoebury Surgery
Advertising Salary
negotiable
Function
Pharmacy Support
Careers Site Advertising End Date
30 Jun 2024
About the Role

North Shoebury Surgery has an exciting opportunity for a hardworking, enthusiastic and innovative pharmacy technician to join an experienced and supportive team within our primary care network.  You will be based at North Shoebury but will be required to travel between ourselves and our other site in Thorpe Bay. This role is offered on a full-time basis, for 37.5 hours per week Monday - Friday and the contract will include annual leave entitlement and NHS pension.  A full induction will be provided by the clinical lead and management team across all sites, you will have the opportunity to shadow clinicians, and build a good working relationship during the induction along with an understanding how the team work well together.

We are looking for a motivated individual who is flexible to respond to the developing nature of the role and the needs and priorities of individuals requiring support. You will need excellent communication skills, be able to meet targets and to be able to liaise with patients, primary care staff, community pharmacists and other partners.
 
The successful candidate will benefit from this opportunity to build up strong working relationships, across our organisation, and will be actively involved in how their role evolves over time.
 
The main responsibilities of the role include:
  • Supplying medicines and medical devices to patients, and providing information on symptoms and products.
  • Achieving the best outcomes through a patient’s medicines.
  • Assembling and accuracy checking prescriptions.
  • Providing information to patients, carers and other members of the healthcare team.
  • Supervising other prescribing staff.
  • Responding to patients questions both face to face and over the phone.
  • Referring problems or queries to the pharmacist.
  • Protecting employees and patients by adhering to infection-control protocols and policies.
  • Supporting the pharmacists on a daily basis.
  • Answering incoming calls and fielding patient questions.
About the Candidate

Essential:

  • GPhC registered Pharmacy Technician.
  • BTEC/NVQ level 3 or equivalent in pharmacy services.
  • Accredited Checking Technician.
  • 2 years experience in community or primary care pharmacy (or equivalent).
  • Excellent communication skills (written and oral).
  • Clear, polite telephone manner.
  • Excellent IT skills including Microsoft Office packages and case management systems.
  • Knowledge of the principles of medication optimisation.
  • Good pharmacy knowledge including terminology.
  • An appreciation of the nature of primary care prescribing, concepts of rational prescribing and strategies for improvement of prescribing.
  • Knowledge and understanding of pharmacy law and ethics and current legislation.
  • Understanding of current national policies, in particular those that impact on medicines management services.
  • Effective time management (planning & organising).
  • High levels of analytical literacy skills.
  • Organised with good time management.
  • Ability to follow policy and procedure.
  • Polite and confident.
  • Ability to work within a multi-disciplinary team.
  • Flexible and cooperative.
  • Displays self-confidence and self-awareness, especially in dealing with staff and patients.
  • High levels of integrity and loyalty.
  • Excellent communication skills including the ability to communicate complex information in situations where there may be barriers to understanding both to patients, their families /carers and other professionals
  • Ability to work under pressure.
  • Flexibility to work outside of core office hours.
  • Evidence of continuing professional development.

 Desirable:
  • Primary care experience.
  • S1 user skills.
  • Experience of medicines reconciliation.
  • Understanding of community pharmacy systems.
  • Ability to develop and implement policy and procedure to sustain a quality service.
  • Understanding of QOF.
About Us
We are a training site for both nurses and recently doctors. The partners are extremely keen to develop staff skills, they will encourage and support throughout. We have a multitude of staff that have changed job roles from administrative and gone on to train within a clinical role.
 
The two sites work closely with our PCN, monthly meetings are held with the practice managers who are able to feed back to all staff new services available and support that is offered.
 
We are fully digital with a triage system which has been in place since August last year, which works extremely well, this was implemented to run in line with the GMS contract changes.
 
Disclosure and Barring Service Check
 
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

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