Dispenser

• Issuing and dispensing prescription for eligible patients using the SystmOne computer system with DispensIT checking technology.
• Second check prescriptions dispensed by other dispensers.
• Controlling dispensary stock levels.
• Date checking medication and maintaining accurate records for audit trail.
• Ordering, checking and putting away deliveries of drugs, and sundry items.
• Ensuring that drugs are received and stored in an appropriate manner in accordance with the manufacturers’ instructions.
• Ensuring that refrigerated items are stored at the appropriate temperature and maintain a temperature control record as per the standard operating procedures.
• Endorsing, checking, counting and filing prescriptions.
• Ensuring security and accurate record keeping of controlled drugs using the online cd register.
• Maintaining records and ensure safe and secure delivery of prescriptions for housebound patients.
• Preparing and checking monitored dose trays for specific patients.
• Counting, packing and sending prescriptions to prescription pricing bureau at month end.
• Serving patients at the hatch and answer phones.
• Assisting the dispensary manager with the controlled drugs check and destruction register.
• In accordance with practice policy, counselling patients with specific medication instructions.
• Ensuring safe disposal of expired stock and patient returned drugs.
• Assisting in the DRUM review process as required by the dispensary service.
• Using the cash register for taking money, making accurate records for cashing up and checking exemption status.
• Processing hospital letters.
• Any other duties to assist in the smooth day to day running of the dispensary and surgery as directed by the either the dispensary or practice manager.

Administrative duties:

• Answering the dispensary telephone as promptly as possible in a courteous manner.
• Maintaining records of short dated and wasted, expired stock and breakages.
• Assisting in prompt action to Drug Alerts, helping with initiating all necessary searches/and action.
• Maintaining adequate levels of consumables used within the dispensary/or as requested to order.
• Assisting in cover of staff sickness and annual leave.
• Maintaining up to date qualifications and knowledge by attending appropriate courses/workshops.
• Maintaining a continuing personal development plan.
• Reporting to the practice manager any potential hazards identified within the surgery.
• Ensuring the dispensary, controlled drugs and money are secure at the end of the day and in.
• Carrying out any other reasonable duties as required by the dispensary manager, practice manager and doctors.

To participate in staff meetings by the practice manager and to be aware of and act in accordance with health and safety and fire regulations of the practice.

• NVQ level 2 or higher in pharmacy services or equivalent recognised qualification in dispensing services.
• Friendly and approachable with a positive outlook and work well within a team as well as on their own.
• Be able to  deal with queries in a professional, courteous and efficient way therefore enabling the team to continue to provide a high standard of service to our patients.
• Friendly and outgoing with a positive outlook.
• An understanding, acceptance and adherence to the need for strict confidentiality.
• Ability to use own judgement, resourcefulness, common sense and local working knowledge to respond to patients’ enquiries and requests.
• Excellent communication skills.
• Flexibility and adaptability.
• Ability to work as a team member and on own at times without direct supervision and determine own workload priorities.
• Attention to detail and accuracy.

Disclosure and Barring Service Check

Please note this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.