Wolverton Health Centre, a friendly and caring practice, has an opportunity for an enthusiastic patient navigator to join our busy reception team on a 9 month maternity contract, which could possibly be extended past this time.
This role is offered on a part-time basis, for 25 hours per working 8am to 1pm, Monday to Friday.
The successful post-holder will be using our clinical system, SystmOne daily so it is essential that you are confident on new systems.
The main responsibilities of the role include:
• Greeting and directing all patients.
• Making appointments.
• Answering queries and complaints from patients and outside agencies.
• Accepting, issuing and handing out prescriptions, letters, completed forms etc.
• Advising patients of practice procedures.
• Registering new patients.
• Maintaining patient database and records, photocopying, filing and scanning.
Previous applicants need not apply.