Company Name
Lawford Surgery
All Locations
Manningtree
Advertising Salary
DOE
Function
Admin & Clerical
Careers Site Advertising End Date
11 Apr 2025
Vacancy
28487
About the Role
Lawford Surgery has an opportunity for a receptionist to join our team on a part-time basis for approximately 20-25 hours per week.
 
There is more to our receptionist roles than answering the phone and making appointments.  In this essential front-line role at the practice, receptionists help patients to access the right services, assist with keeping health records accurate and up-to-date, and ensure that appointment bookings are well-managed.

The main responsibilities of the role include:
 
  • Greeting and directing all patients.
  • Assisting GP with online triage.
  • Making appointments face to face, online and via telephone.
  • Accepting, issuing and handing out prescriptions, letters, completed forms, specimen bottles, etc.
  • Dealing with requests for information, and patient enquiries.
  • Advising patients of practice procedures.
  • processing requests for new patient registrations.
  • Answering the telephone, promptly.
Some flexibility is required, as you will sometimes need to work additional or alternative hours to cover for colleagues.
 
Previous applicants need not apply.

About the Candidate
We are looking for a receptionist to join our busy practice team and help make a positive impact on our local community. We would welcome applications from organised, adaptable, and friendly individuals, who are keen to help us provide high levels of customer service and have the following attributes:
 
  • Excellent communication skills, with a clear and polite telephone manner.
  • Ability to work in a polite, confidential and discreet manner, respecting patients at all times.
  • Experience of working with the general public, being sensitive and empathic in distressing situations.
  • Confidence to work as part of a team and ability to "think on your feet".
  • Strong IT and administration skills.
  • Customer service experience and ideally have experience working in a busy GP surgery.
About Us
Lawford Surgery is based in Manningtree, Essex.  We are a semi-rural practice with approximately 4,700 patients.  The successful candidate will join our nursing team and be supported by our principal GP, salaried GP and 2 regular locum GPs along with PCN clinical staff including a paramedic, clinical pharmacist and physiotherapist. 
 
 
Disclosure and Barring Service Check

Please note this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Apply Now

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