Company Name
Little St John's Surgery
All Locations
Woodbridge
Advertising Salary
DOE
Function
Admin & Clerical
Careers Site Advertising End Date
06 Jun 2025
Vacancy
28644
About the Role
Little St John’s Surgery are looking for a part-time receptionist to join our team in Woodbridge. You will need to be flexible, highly motivated and friendly with an excellent eye for detail.
 
The post is offered on 23 hours per week and you will be working the following days and hours;
 
Monday: 13:00 to 19:00
Tuesday: 08:00 to 13:00
Thursday 13:00 to 19:00
Friday 13:00 to 19:00
 
You will also be asked to cover occasional Saturday mornings and for holidays and sickness as required.
 
Working in a busy environment, the duties of the role will include;
  • Handle all telephone and general enquiries in a professional manner, referring urgent calls to clinical staff.
  • Make appointments for patients in accordance with practice protocols.
  • Daily monitoring of emails. 
  • Ensure that messages and requests for visits are recorded and that the appropriate doctor or team members receive them.
  • Process all post and electronic communications on the day they arrive.
  • Manage the uploading and downloading of temporary resident forms.
  • Manage the waiting list for 24 hour blood pressure monitoring and 24 hour ECGs.
  • General filing, photocopying as required. 
For further duties, please see job description attached.
About the Candidate
General practice is a challenging environment that requires a calm and caring approach with the ability to work under pressure. The ideal candidate will be a highly motivated team player who has customer service/patient experience, offers excellent communication skills, and has the following attributes:
  • Ability to work in a polite, confidential and discreet manner, respecting patients and colleagues at all times.
  • Experience of working with the general public, being sensitive and empathic in distressing situations.
  • Ability to work as part of a team.
  • Strong IT and administration skills, with a high level of accuracy and attention to detail.
  • Previous medical or healthcare receptionist experience is desirable. 

About Us
We are a friendly forward thinking dispensing practice located in the heart of Woodbridgewith over 7,000 patients. We are proud to have an 'Outstanding' CQC rating and over 95% patient satisfaction score in the National Patient Survey for the past 3 years.  
 
Further details are available on our website www.woodbridgedoctors.nhs.uk
 
 

Disclosure and Barring Service Check

Please note this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

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