Administrator

Howard House Surgery are part of Suffolk Primary Care, which is a group of GP practices delivering patient care across Suffolk. We are seeking to recruit an enthusiastic and flexible administrator, with excellent interpersonal skills, to join our fantastic team here in Felixstowe.

The vacancy is for 30 hours a week, however, this may be negotiable for the right candidate. Flexibility is crucial to accommodate training, holidays and occasional sickness.

Reporting to the operations supervisor and practice operations manager, we are keen to hear from those that can show flexibility and a range of transferable skills. We use SystmOne and askmyGP to facilitate effective and efficient ways of working.

We plan to hold interviews W/C 25th August 2025.

We would welcome applications from organised, adaptable and friendly individuals who are keen to help us provide high levels of customer service. Applicants should have the following skills and experience:

• Work calmly and professionally as part of a team, with the ability to multi-task.
• A strong command of written and spoken English with an excellent telephone manner. 
• Good time management.
• Ability to follow protocols and or instruction and attention to detail.
• Previous healthcare experience desirable.
• Good IT skills. 
• Previous office experience is essential. 

Howard House Surgery supports in excess of 8500 patients from a diverse range of backgrounds. We have an established team with a strong focus on customer service and on developing staff in order to deliver excellent standards of patient care. 

Suffolk Primary Care (SPC) is a forward-thinking partnership of GP surgeries across Suffolk. Our collaborative approach enables doctors and staff to share resources, ensuring the continued delivery of high-quality healthcare.

We are committed to equal employment opportunities and encourage applications from all qualified individuals.

Benefits of Working with SPC:

• NHS pension scheme
• Eye care vouchers
• Health service discounts, including a complimentary Blue Light Card for new starters
• Minimum 33 days annual leave (inclusive of bank holidays) for full-time employees, with enhancements for long service
• Enhanced maternity & paternity terms
• High street discounts via our online portal
• Salary sacrifice schemes for technology, homewares (Currys, John Lewis, Decathlon), cycling, and gym memberships

At SPC, we invest in our staffs professional growth and well-being, fostering a positive work environment that benefits both our team and the communities we serve.

Disclosure and Barring Service Check

Please note this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.