King Street Surgery in Kempston, Bedford, are recruiting 2 part-time receptionists/administrators to join our busy team.
The first post is for 16 hours per week working the following;
Monday 8.00-1.30
Thursday 1.30-6.30
Friday 8.00-1.30
The second post is for 15.5 hours a week.
Monday 1.30-6.30
Wednesday 1.30-6.30
Thursday 8.00-1.30
Flexibility is required for holiday and sickness cover of colleagues.
Duties will include;
- To be part of the team contributing to the smooth running of the practice by ensuring that all enquiries from patients in person or by telephone are handled efficiently and courteously.
- Filing, record keeping and the processing of documents. The role involves liaising with doctors and other members of staff.
- Prepare for each surgery, ensuring premises are tidy.
- Receive and make telephone calls and take accurate notes.
- Book and cancel appointments as necessary and deal efficiently with the computerised appointments system.
- Answer general enquiries and explain practice procedures e.g. on registration, changes of address, etc.
- Issue medication prepared by the Dispenser when the dispensary is closed, and to take and account for any prescription charges due as appropriate.
- Maintain and operate computer and manual administrative systems.
- Open and close surgery premises.
- Inform patients of results of hospital tests as directed by the doctor.
- The reception/admin staff forms one team and provides cover across a range of administrative duties associated with the surgery.