About the Role

We have an exciting new opportunity for a receptionist to join the team based at Tiptree Medical Centre on a part or full time basis.

Responsibilities will include (but not limited to):

Booking appointments.
Greeting patients.
Answering queries from patients and outside agencies and/or signposting to appropriate members of staff.
Updating patient records.
Processing correspondence.
Liaising with patients using various types of communication methods.

You will also need to have flexibility to cover other shifts.

We reserve the right to retract the advert if a suitable person is found before the end date.

About the Candidate

You will have the following qualifications, skills and experience:

Good standard of education including Maths and English.
Experience of working and providing customer services.
Ideally you will have reception experience, and it would be beneficial if you have experience working within primary care, however this is not essential.
Strong IT skills and be able to use computer-based systems.
Experience of SystmOne would be desirable, however full training will be given to a suitable candidate.
Excellent communication skills both written and orally.
Friendly and positive approach towards patients and other visitors either in person or over the telephone.

About Us

We are a friendly, busy and innovative practice in north-east Essex. The team comprise of two friendly, supportive partners and 7 salaried GPs. We have an excellent nursing team comprising 4 Advanced Nurse Practitioners (ANPs), 1 Paramedic, 4 Practice Nurses, 2 HCAs, 2 Clinical Pharmacists and 1 Pharmacy Technician.

We are an award-winning, semi-rural practice of approximately 12,000 patients in Tiptree, North-East Essex, the jam-making capital of the universe. We are in an ideal location close to England’s oldest town, Colchester, with nearby rail links direct to London and easy access to the east coast. We pride ourselves on being relaxed, with family-friendly and flexible working patterns.

We strive to look after our employees as well as our patients, with generous annual leave, flexible and family friendly working, and support during difficult times such as free counselling.
We also work as a collaborative Primary Care Network alongside Mersea Island Medical Practice and Rowhedge Medical Centre.

Disclosure and Barring Service Check

Please note this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

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