About the Role

North Chelmsford Healthcare Centre are seeking a caring and proactive receptionist to join our team on a part-time basis to cover 12 month maternity leave. Starting mid December, this role involves working across both of our Chelmsford sites: North Chelmsford Healthcare Centre and our branch surgery, Beaulieu Healthcare Centre.

Working Hours:

Tuesday 8am - 2pm
Wednesday 12.30pm - 6.30pm
Thursday 8am - 2pm
Friday 12.30 - 6.30pm

Key responsibilities will include;

Handle patient queries via phone, email, and in person
Assist the triage doctor as part of the triage team
Arrange home visits
Manage card and cash payments from patients
Oversee waiting lists and follow-up appointments
Support clinicians and staff with day-to-day tasks

Training and support:

A comprehensive 3-week induction will be provided to ensure a smooth onboarding.

Please note: If this vacancy attracts sufficient interest, it may close earlier than the stated deadline. We encourage early applications to avoid disappointment.

About the Candidate

Key attributes we value:

Show empathy and a caring nature toward patients
Demonstrate strong teamwork and collaboration
Maintain a positive, ‘can-do’ attitude
Learn quickly and apply new processes effectively
Be confident using computers
Be fully flexible to cover annual leave and short-notice sick leaver

About Us

North Chelmsford NHS Healthcare Centre is a SystmOne practice with a growing list size of over 17,000 patients. The practice has achieved a ‘Good’ CQC rating and has an excellent reputation amongst Chelmsford residents. We are part of the Elizabeth Courtauld Partnership and are expanding with a new branch surgery opening in Beaulieu shortly.

Benefits include;

NHS Pension Scheme available
Free carparking
4 weeks annual leave
Birthday leave from 2026

Disclosure and Barring Service Check

Please note this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

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