Kennedy Road Medical Centre are looking to welcome a medical secretary into the team on a part-time basis for 24 hours per week.
Working closely with all the staff within the practice, this role will provide comprehensive secretarial services and manage the administration of the referrals for the clinical team.
Responsibilities include;
- Provide an efficient audio and copy typing service for GPs and other practice staff.
- Type letters, reports, patient referrals, minutes etc in an accurate and quality manner.
- Process secondary care referrals liaising with patients and care providers as required.
- Maintain up to date knowledge of correct alternative pathways for referral and advise GPs accordingly.
- Support patients in the referral process when necessary.
- Forward referrals electronically within required time limits.
- Escalate lack of eReferral appointments to appropriate manager.
- Establish and maintain filing and administrative systems so that written or computer information is easily accessible and secure , maintaining up to date knowledge of all referral systems and of the practice clinical computer system.
- Use, manage and maintain the dictation system used within the practice and report any faults or other issues that may affect service delivery.
- Process outgoing mail, take messages and deal with queries.
Please see job description attached for further details.