Pharmacy Technician

As part of Suffolk Primary Care, which is a group of 7 GP practices across Suffolk, we are seeking to recruit an enthusiastic and flexible pharmacy technician, with strong customer service skills, for Derby Road in Ipswich who look after over 19,500 patients.

Derby Road have 2 sites, based in the heart of Ipswich, with close travel links to the beautiful Suffolk countryside and the Suffolk coast.

The vacancy is for a part time role; we can be flexible on the number of hours available for the right candidate. Flexibility is crucial to accommodate training, holidays and occasional sickness.

We have an established team with a strong focus on customer service and communication. 

The interview panel will consist of a minimum of 2 people. Shortlisting will be on 8th April 2026 with interviews on 14th April 2026.

Main duties of the job

• Undertake patient-facing and patient-supporting roles to ensure effective medicines use through shared-decision-making conversations with patients.
• Carry out medicines optimisation tasks including effective medicine administration (e.g. checking inhaler technique), supporting medication reviews, and medicines reconciliation. Where required, utilise consultation skills to work in partnership with patients to ensure they use their medicines effectively.
• Support medication reviews and medicines reconciliation for new care home patients, synchronising medicines for patient transfers between care settings, and linking with local community pharmacists.
• Provide specialist expertise, where competent, to address both the public health and social care needs of patients, including lifestyle advice, service information, and help in tackling local health inequalities.
• Take a central role in the clinical aspects of shared care protocols and liaise with specialist pharmacists for more complex patients.
• Support initiatives for antimicrobial stewardship to reduce inappropriate antibiotic prescribing.
• Support the implementation of national prescribing policies and guidance within GP practices, care homes, and other primary care settings. This will be achieved through undertaking clinical audits (e.g. use of antibiotics), supporting quality improvement measures, and contributing to efficient medicines optimisation.

Please see the attached job description for further details.

The successful candidate will be a registered pharmacy technician with the GPhC and should be able to work calmly and professionally as part of a team. You should have the ability to multi-task. A strong command of written and spoken English with an excellent telephone manner is a must. Good time management skills and the ability to follow protocols and or instruction and attention to detail are essential.

Suffolk Primary Care (SPC) is a forward-thinking partnership of GP surgeries across Suffolk. Our collaborative approach enables doctors and staff to share resources, ensuring the continued delivery of high-quality healthcare.

We are committed to equal employment opportunities and encourage applications from all qualified individuals.

Benefits of Working with SPC

NHS Pension Scheme:

Electric Car Salary Sacrifice Scheme:

Flexible Working Arrangements:

GP remote working options to accommodate personal commitments

Additional Benefits:

At SPC, we invest in our staffs professional growth and well-being, fostering a positive work environment that benefits both our team and the communities we serve.

Disclosure and Barring Service Check

Please note this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.