Receptionist

• Offer general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone
• Process appointments, visits and telephone consultations as required
• Register new patients
• Process repeat prescriptions
• Undertake a variety of administrative duties including the provision of secretarial and clerical support to clinical staff and other members of the practice team
• Facilitate effective communication between patients, members the primary health care team, secondary care and other associated healthcare agencies
• Update internal systems

• Ability to work in a polite, confidential and discreet manner, respecting patients and colleagues at all times.
• Experience of working with the general public, being sensitive and empathic in distressing situations.
• Ability to work as part of a team.
• Strong IT and administration skills, with a high level of accuracy and attention to detail.
• Previous medical or healthcare receptionist experience is desirable. 

• List Size 14,000 patients.
• SystmOne practice, users of Ardens and AccuRx.
• Excellent, modern purpose-built premises on single site.
• Strong collaborative working with the 3 other practices in Hatfield Primary Care Network and wider GP Federation.
• Organised GP team consisting of 8 partners, 3 salaried GPs, and 2 registrars.
• Experienced nursing team including 1 nurse prescriber, 2 practice nurses & 1 HCA, with nurse led minor illness and chronic disease clinics.
• Training practice.
• Excellent transport links to London.
  

Disclosure and Barring Service Check

Please note this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.