Company Name
Angel Hill Surgery
All Locations
Bury St Edmunds
Advertising Salary
£15.21 per hour increasing to £15.71 per hour
Function
Pharmacy Support
Careers Site Advertising End Date
12 May 2026
Vacancy ID
29552

About the Role

Angel Hill Surgery is looking to welcome a qualified dispenser into our busy practice, who will play a full and active role as part of the practice multi-disciplinary team. This role is offered on a part time basis for 25 hours a week. Please see job description for further information.
 
The main responsibilities of the role:
 
Dispensary duties: 
  • Issue and dispense prescription for eligible patients using the Systmone computer system with DispensIT checking technology
  • Second check prescriptions dispensed by other dispensers
  • Control dispensary stock levels
  • Date checking medication and maintaining accurate records for audit trail
  • Order, check and put away deliveries of drugs, and sundry items
  • Ensure that drugs are received and stored in an appropriate manner in accordance with the manufacturers’ instructions
  • Ensure that refrigerated items are stored at the appropriate temperature and maintain a temperature control record as per the standard operating procedures
  • Endorse, check, count and file prescriptions.
  • Ensure security and accurate record keeping of controlled drugs using the online cd register
  • Maintain records and ensure safe and secure delivery of prescriptions for housebound patients
  • Prepare and check monitored dose trays for specific patients
  • Count, pack and send prescriptions to Prescription Pricing Bureau at month end
  • Serve patients at the Hatch and answer phones
  • Assist the Dispensary Manager with the Controlled Drugs check and Destruction register
  • In accordance with practice policy, counsel patients with specific medication instructions
  • Ensure safe disposal of expired stock and patient returned drugs
  • Assist in the DRUM review process as required by the Dispensary Service
  • Use the cash register for taking money, making accurate records for cashing up and checking exemption status
  • Process hospital letters
  • Any other duties to assist in the smooth day-to-day running of the dispensary and surgery as directed by the either the Dispensary or Practice Manager

Administrative duties: 

  • Answer the dispensary telephone as promptly as possible in a courteous manner
  • Maintain records of short dated and wasted, expired stock and breakages
  • Assist in prompt action to drug alerts, helping with initiating all necessary searches/and action
  • Maintain adequate levels of consumables used within the dispensary/or as requested to order
  • Assist in cover of staff sickness and annual leave
  • Maintain up to date qualifications and knowledge by attending appropriate courses/workshops
  • Maintain a continuing personal development plan
  • Read the health and safety regulations of the practice and be aware of responsibilities
  • Report to the Practice Manager any potential hazards identified within the surgery
  • Ensure the dispensary, controlled drugs and money are secure at the end of the day and in
  • Carry out any other reasonable duties as required by the Dispensary Manager, Practice Manager and doctors
  • Participate in staff meetings by the Practice Manager and to be aware of and act in accordance with Health & Safety and Fire regulations of the practice
 

About the Candidate

If you are an experienced dispenser looking for an exciting new role, then we'd love to hear from you.
 
You will have the following skills and experience:
  • You will have at least a Diploma Level 2/3 Dispensary or equivalent Pharmacy Services qualification;
  • At least 2 years dispensary and pharmacy experience;
  • Excellent clinical and medication knowledge;
  • The commitment to continue to learn new clinical skills and develop your career;
  • The confidence to work as part of a busy GP multi-disciplinary practice team and using your own initiative in decision making;
  • The ability to be adaptable and flexible in your approach;
  • Excellent patient facing inter-personal communication skills.
 

About Us

Angel Hill Surgery is a forward thinking General Medical Practice with traditional values located in the heart of Bury St Edmunds. We are constantly striving to provide the very best medical services. We aim to provide excellent medical care, support and health promotion to achieve lifelong wellbeing from birth to advanced age.
 
 Our aims and values:
  • We treat all our patients and families with courtesy and respect. We recognise that every patient has unique needs and we treat individuals with empathy, dignity and kindness.
  • We will work with you in partnership to get the best care and treatment for you
  • We value open communication and will be honest, transparent and accountable in all our interactions.
  • We take safety and accessibility very seriously and we will thoroughly investigate and promptly reply to any concerns or complaints about our care.
  • We are engaged in ensuring a strong future for General Practice. We will continue to keep our knowledge and skills up to date by taking part in training and teaching for ourselves and all of our staff. We are committed to training the next generation of GPs.
 

Disclosure and Barring Service Check

Please note this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

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