About the Role

Pledger Pharmacy Ltd based in Horsford, Norwich, are seeking two medicine counter/dispensary assistants to join their busy team on a part-time basis. Hours will be between 32 -36 per week and must include a half day on a Saturday.

The main responsibilities of the role will include:

Answer all phone calls proactively and professionally, dealing with any enquiries.
Ensure every customer is greeted positively and promptly, to provide exemplary customer experience at all times.
Wherever possible, rotate and refresh shop stock.
General housekeeping of the pharmacy, so as to maintain a hygienic and clinical environment.
Check for any pricing discrepancies with stock coming in.
Check basic legal prescription requirements for prescriptions handed in are all filled out in the first instance.
Process patient returns correctly.
Make sure ready prescriptions are filed correctly to make it easier to locate.
Ensure prescription exemptions are signed correctly on all prescriptions including CDs.
Process prescription requests according to practice rules.
Any other duties to assist in the smooth day to day running of the dispensary as directed.

About the Candidate

If you are looking for an exciting new role, then we'd love to hear from you.

You will have the following skills and experience:

No dispensary/pharmacy qualifications required as training given.
Excellent patient facing inter-personal communication skills.
Professional and polite at all times.
Organised and able to prioritise workloads.
The commitment to continue to learn new clinical skills and develop your career.
The confidence to work as part of a busy GP multi-disciplinary practice team and using your own initiative in decision making.
The ability to be adaptable and flexible in your approach.

About Us

We are a family-run, independent community pharmacy, attached to a GP surgery in Horsford just outside Norwich. We encourage the development of our staff by providing training and opportunities to take on new roles within the pharmacy.

Diane, the manager, has been the pharmacist since opening in September 1996. The growth of the business in the past two years has meant we have had to expand our staff and currently employ 2 pre-reg. pharmacy technicians (who will qualify as ACTs), 2 dispensing assistants and 1 medicine counter assistant. As well as this, we have two university pharmacy students who help on Saturdays and holidays, and a Saturday staff member.

Disclosure and Barring Service Check

Please note this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

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