Medical Receptionist

Woolpit Health Centre is seeking a professional and personable Medical Receptionist to join our busy and dedicated team on a part-time basis for 25 hours per week. Core hours will be confirmed with applicants prior to interview which will include a mixture of the following shifts:

• 08.00 – 13.00
• 13.00 – 18.00/18.30/19:00
• 08.00 – 18.00/18.30/19:00

Flexibility is essential for this role as the successful candidate will be required to adjust their working hours in line with service demands, including covering shifts at short notice when necessary.

Please only apply if you can work within the core hours of the service.

This is a key role within the practice, focused on delivering a friendly, efficient, and high-quality service to our patients while supporting the smooth day-to-day running of the practice.

• Ability to work in a polite, confidential and discreet manner, respecting patients and colleagues at all times.
• Experience of working with the general public, being sensitive and empathic in distressing situations.
• Ability to work as part of a team.
• Strong IT and administration skills, with a high level of accuracy and attention to detail.
• Previous medical or healthcare receptionist experience is desirable.
  

Based in the Suffolk village of Woolpit, the Health Centre aims to provide: the type of care that we would expect for ourselves and our own families.

We provide services to over 16,000 patients who live in a practice area of 75 square miles of rural West Suffolk, straddling the A14, between Thurston in the west, and Haughley in the east.

We pride ourselves on the high standards of our care we are holders of the Royal College of General Practitioners Practice Accreditation Award, a quality mark held by only 19 practices in the UK.

Our 5 GP partners and 7 non-partner GPs lead a multidisciplinary team of nurses, health care assistants, pharmacists and midwives all of whom are based in our purpose-built premises.

Benefits of working for Woolpit Health Centre include:

• Attractive rates of pay with annual pay review (not agenda for change)
• Regular one-to-ones to aid good communication
• Generous annual leave entitlement
• Voluntary overtime when available
• Plenty of training opportunities
• Membership of the NHS contributory pension scheme including:

The NHS Pension Scheme is a defined benefits scheme

Life insurance

Family benefits including an adult dependants pension and children’s pension

Ill health benefits

20% employer contribution

• Free uniform
• Option of NHS discount and Blue Light Card for retail/dining/holidays etc

We are proud to have received a ‘Good’ rating across all areas of the Practice following our CQC inspection in January 2026.

Disclosure and Barring Service Check

Please note this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.