About the Role

Beauchamp House Surgery in Chelmsford are seeking a Practice Manager to join the team on a full time basis. The Practice Manager is a key member of the senior leadership team, responsible for the overall management of practice operations. This role involves leading a multidisciplinary team, ensuring efficient service delivery, financial sustainability, and compliance with NHS and regulatory requirements, while driving the strategic development of the practice.

The Practice Manager will be supported by two Operational Managers, a Nurse Team Leader, and a Finance Officer.

Key responsibilities include, operational and HR management:

Oversee the day-to-day running of the practice including manage staff performance and workflow
Provide leadership to relevant teams including admin, nursing, and salaried GPs
Lead recruitment, retention, and workforce planning
Ensure HR compliance and maintain accurate records
Implement appraisal, training, and development systems
Manage disciplinary and grievance procedures
Drive achievement of QOF and performance targets
Manage contracts, procurement, and supplier relationships
Lead continuous improvement initiatives
Maintain NHS contractual compliance
Develop communication strategies
Oversee premises and health and safety
Ensure IT security and information governance
Lead business continuity planning
Ensure ongoing CQC compliance

For additional information and duties, please see job description attached.

About the Candidate

To be considered for the position you will require the following skills and experience:

Strong leadership and team management skills
Excellent communication abilities
HR management experience
Strong organisational and problem-solving skills
Financial management experience
Understanding of NHS systems and compliance
GP practice management experience (desirable)
Strong leadership and team management skills
Excellent communication abilities

About Us

We currently employ almost 40 staff, valuing our employees and encouraging their career progression. We are a friendly practice with loyal and long serving employees and a dedicated team who meet together regularly both formally and informally.

We offer high quality clinical care, which recognises the importance of physical, psychological and spiritual factors for health and wellbeing. We work in partnership with our patients to provide care which is centred on the needs of each patient, while using the resources available to us as equitably and effectively as possible. We achieve high Quality and Outcomes Framework (QOF) results and have an excellent level of patient satisfaction.

The building comprises eight consulting rooms, a large waiting room, reception area, four treatment rooms and small clinic room at ground floor level; and offices, staff room, and other accommodation on the first floor. There are separate patients’ and staff car parks.

In recent years we have joined the Chelmsford City Health Primary Care Network, and take an active role in the work of this group.

Disclosure and Barring Service Check

Please note this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

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