Administrator

The main responsibilities of the role include:

• Work methodically and accurately with the ability to self-motivate, organise and prioritise own workload.
• Summarise and read code relevant information from patient’s clinical records into the practice computer system, working strictly in accordance with the practice notes summarising protocol.
• Process and manage all incoming correspondence including letters and electronic documents.
• Sort the letters in preparation for scanning and workflow.
• Differentiate between clinical documents that will need to be seen by a GP and those that can be scanned straight onto the patients record and sort into batches for scanning.
• Pass all non-patient related letters to relevant department.
• Ensure all incoming correspondence about patients from hospitals is scanned, coded and attached to the correct medical record.
• Monitor all incoming admin emails from patients, hospitals and other third party organisations.
• Process requests for information i.e. SAR’s, insurance / solicitors letters and DVLA forms
• Deal with telephone enquiries from patients and insurance companies with discretion and confidentiality
• Liaise with various companies and health authorities regarding queries and financial matters
• Liaise with management regarding fees
• Contribute to keeping patient information up to date
• Adhere to strict guidelines for General Data Protection Regulations (GDPR)
• Process all other private work forms that require input from a GP
• Take payments from patients and third parties for all private work

We are a large, busy training practice, serving a patient population of 12,000 and operating from purpose built premises. 

We use Systmone clinical system and are rated Good with CQC.

Please apply by emailing your CV and a covering letter to Joe Barford; Operations Manager at [email protected]  

Please note that should this vacancy attract sufficient interest it may be necessary to close the vacancy at an earlier date. We therefore suggest that you apply at an early stage to avoid disappointment. Closing date:  30^th June 2026.