Healthcare Assistant

 

 

• Phlebotomy, for both venous and INR near patient testing
• Blood pressure checks
• Urine testing, urinalysis and submitting samples to the laboratory following the practice protocol.
• Obtaining of specimens, ensuring their maintenance under correct conditions and despatch
• Performing ECG’s
• To promote the health and wellbeing of individual patients through
• Carrying out health interviews for patients newly registered with the practice and others as required
• Making appropriate referrals to doctors and other health and social service professionals
• Assisting in the development of health promotion activities for groups of patients e.g. promotion of a healthy lifestyle through smoking cessation, diet and exercise.
• BMI monitoring – weight monitoring and lifestyle advice
• Any other procedures as deemed reasonably within the scope of the post
• Deal with patient queries and problems with referral to doctor if necessary.
• Blood sugar measurement
• 24hr BP monitoring and inputting data from home blood pressure monitoring
• Diabetic foot checks
• To be familiar with and comply with the practice’s policies, procedures and current legislation.
• To recognise the patient’s right to privacy, dignity and confidentiality, showing due regard for the patient’s property
• To prepare consulting rooms and maintain stocks of examination instruments and specimen collection materials, and other clinical supplies, including cleaning of any storage space for the same e.g. clinical trolleys
• Clean clinical equipment in consulting and treatment rooms.
• Dispose of and replace sharps boxes
• To ensure that specimens brought in by patients or taken by doctors and nurses are ready for collection by pathology services and are stored correctly whilst awaiting collection.
• To assist in the ordering, storing and maintenance of equipment used in the practice, including clinical supplies and non-clinical supplies
• Prepare equipment for patient consultation where necessary.
• Clean and tidy cupboards and work surfaces.
• Other duties that may reasonably be required to cover the absence of other phlebotomists
• Undertake any training that may be necessary to carry out duties and responsibilities efficiently or to keep up to date with working patterns and technology.

 

• Level 3 Diploma in Health and Social Care or equivalent;
• Ideally a qualification in Phlebotomy/Venepuncture;
• Strong clinical skills;
• Confidence and competence in all HCA duties required for the post;
• Experience within Primary Care and/or Healthcare setting;
• Excellent patient-facing communication and interpersonal skills;
• Consistently confidential manner as well as a compassionate and respectful approach, placing a high value on the dignity of patients, relatives, carers and colleagues;
• Ability to work independently and determine own workload priorities as well as working as part of a multi-disciplinary team;
• Strong organisational and time management skills.

Our surgeries are located at:

Cringleford Surgery, Cantley Lane, Cringleford, Norwich, NR4 6TA
Hethersett Surgery, Great Melton Road, Hethersett, Norwich, NR9 3AB
Mulbarton Surgery, The Common, Mulbarton, Norwich, NR14 8JG
As a research and GP training practice, we pride ourselves on continuous development and providing the best care possible to our patients. We are committed to fostering a culture of compassion, kindness, and professionalism within our team, and we actively support personal and professional growth.