The Limes Medical Centre has an exciting opportunity for a receptionist to join our team on a full- time basis for 37.5 hours across 4 days.
There is more to our receptionist roles than answering the phone and making appointments. In this essential front-line role at the practice, receptionists help patients to access the right services, ensure that appointment bookings are well- managed, provide a safe and high- quality service and assist with keeping health records accurate and up-to-date.
The main responsibilities of the role include:
- Greeting and directing all patients;
- Making appointments and giving out appointment cards, where required;
- Accepting, issuing and handing out prescriptions, letters, completed forms, specimen bottles, etc.;
- Dealing with requests for information, and managing problems and complaints;
- Advising patients of practice procedures;
- Registering new patients;
- Supporting our 'on duty team'
- Answering the telephone, promptly.
Further training will be available to further your skills to support your professional development.