Personal Assistant to Clinical Team

Creffield Medical Group has a fantastic opportunity for a personal assistant to support their clinical team on a part-time basis, for 32 hours per week on Monday, Tuesday, Wednesday and Friday.  The position is based at Nayland Surgery.

This is a role established to support the clinical teams in carrying out day to day administrative and clinical activity. The role is at the forefront of service delivery to patients providing a source of advice and problem solving for patients.

The postholder will work closely, and under the direction of the clinical team to improve standards across a wide range of clinical and administrative activity. The position is suitable for someone who wishes to demonstrate initiative and to develop their own skills further in the practice.

• To provide support to the clinical teams, and in the running of key systems and procedures such as enquiries, prescriptions, fit notes, medical reports, chasing hospital results and letters, form filling and general organisation duties as required to support the clinical team.
• Deal with referrals, filing blood results with training, dealing with clinical documents and emails etc.  

• Strong audio- and touch-typing skills;
• Administrative experience and good organisation skills;
• Sound knowledge of medical terminology;
• Proficiency in the MS Office package, as well as excellent general IT skills and experience of working with a clinical system;
• Experience in read-coding and work-flowing clinical documentation;
• Ability to 'think on your feet';
  
• Excellent communication skills and a friendly approach; 
• Understanding of the need to maintain confidentiality and data security, at all times;
• Ability to multi-task and to work accurately under pressure;
• Ability to work as part of a team, as well as being comfortable working independently.