Watford

Chemiliab Ltd

TBC

Pharmacy Support

20 Jan 2025

7545

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Medicine Counter Assistant

About the Role

NHS Chemilab Ltd are seeking a medicine counter assistant on a part time basis for 17 hours per week, covering Monday, Tuesday, Wednesday 3pm-7pm & Saturday 1pm-6pm, to offer frontline assistance within our group of pharmacies.

The main responsibilities of the role include:

Endeavour to answer all phone calls proactively and professionally, taking care to minimise pharmacist concentration loss.
Ensure every customer is greeted positively and promptly, to provide exemplary customer experience at all times
Wherever possible face up, rotate and refresh shop stock, including replacing faded price tickets, and clear any mess to ensure the shop floor looks its best
General housekeeping of the pharmacy, so as to maintain a hygienic & clinical environment.
Check for any pricing discrepancies with stock coming in.
Check basic legal prescription requirements for prescriptions handed in are all filled out in the first instance.
Process patient returns correctly.
Make sure ready prescriptions are filed correctly to make it easier to locate.
Ensure prescription exemptions are signed correctly on all prescriptions including CDs.
Corral customers into orderly queues, so they don't jump the line to dispensary.
Process prescription requests according to practice rules.
Be aware of who is in the shop, if customers are browsing or there are patients waiting.
for help, whether or not they are standing at the counter.
In addition, perform such other duties from time-to-time, as our needs change.

About the Candidate

The ideal applicant will possess previous experience within a pharmacy but no experience is necessary.

We are looking for:

Someone who is keen to learn new skills.
Customer service experience preferred.
Initiative to work as part of a flexible team to support the pharmacist.
Someone who can work in a fast paced environment.
Strong interpersonal and comm skills.
Enthusiasm.

About Us

NHS Chemilab Pharmacies Ltd is an independent group of pharmacies, with branches across Watford, Hertfordshire. We are supportive, agile and patient-centric. We operate Chemilab Pharmacy, Cassiobury Pharmacy, Leavesden Pharmacy, Abbey Pharmacy and Abbotswood Park Pharmacy.

We offer:

Good working conditions.
Friendly and experienced team.
Modern purpose-built practices.
Free car parking.
Loyalty bonus.
Competitive salary.
Regular social events.

Disclosure and Barring Service Check

Please note this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

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