Location
Ipswich
Department
University of Suffolk Dental CIC
Advertising Salary
£53,700-£56,400pa
Function
Management
Careers Site Advertising End Date
30 Jan 2025
Vacancy
8649
About the Role
The University of Suffolk Dental CIC, based in Ipswich, have an exciting opportunity for an operations manager to join their ambitious team on a full-time basis. 
 
The operations manager will oversee all aspects of the daily running of the University of Suffolk Dental CIC social enterprise, ensuring that the clinical services are operating at optimal efficiency and working with the COO to ensure that all regulatory and statutory requirements are met. As a key member of the management team, the operations manager will also provide strategic support for the business.
 
Main responsibilities include:
  • Oversee the day-to-day operations of the dental service, including staff rosters and ensuring full operational capacity of the clinic.
  • Ensure systems are in place to monitor and evaluate performance against service objectives.
  • Ensure systems are in place to monitor compliance with CQC standards. 
  • Ensure all safeguarding requirements are met. 
  • Assist in the development, and execute the company operational & business strategy, objectives, and key results. 
  • Develop relationships with suppliers and vendors to ensure effective maintenance of equipment and goods & services whilst ensuring value for money. 
  • Foster a culture which drives continuous improvement & innovation whilst ensuring the delivery of a high quality, responsive clinical service which meets the needs of the local population. 
  • Develop expertise and day-to-day operational knowledge of the IT systems that underpin the day-to-day operations. 
  • Provide accurate reports and insights to enable strategic decision-making, contributing to the business development plans and evidencing social impact. 
  • Engage proactively with service users and develop the service in collaboration with appropriate representatives and the wider community.  To act as the Safeguarding Lead for the dental service.
  • Carry out any other duties which are commensurate with this grade and role.
  • Manage service budgets on behalf of the COO in conjunction with finance.   
  • Understand and report on the financial implications of contract and legislation changes. 
  • Monitor cash-flow, prepare forecasts and reports for the COO. 
  • Monitor and reconcile income and expenditure statements through the management accounts and manage related invoices.
About the Candidate
 All applicants should have the following skills and qualifications: 
  • A relevant qualification in business management, or equivalent qualification or experience.
  • Previous experience within a similar healthcare position. 
  • Knowledge of regulatory compliance.
  • Experience of working with external stakeholders. 

About Us
The University of Suffolk Dental Community Interest Company (CIC) is an exciting and innovative social enterprise; it aims to provide high-quality NHS dental services to the population of Suffolk through brand new, state of the art clinical facilities situated on the scenic Ipswich Waterfront. The CIC opened its doors to patients in March 2023.
 
We are a new and innovative Dental Social Enterprise and unique partnership with the University of Suffolk and Suffolk and North East Essex Integrated Care Board that truly wants to make a difference to local people in Suffolk, delivering NHS dental care. We are a purpose-led and values driven organisation. Our mission is clear, we are here to deliver ordinary dental care delivered with extraordinary care.
 
Disclosure and Barring Service Check
 
Please note this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
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