Practice Manager

Tollgate Practice is looking to appoint an experienced practice manager to lead our organisation, on a full-time basis.   

The main responsibilities include:

• Overall responsibility for the day-to-day running of the surgery including staff management.
• Leading the primary care services, to ensure that the practice meets regulatory and contractual standards whilst remaining financially viable.
• Providing solid leadership, based on a sound knowledge of business management, finance, planning and human resource management, including recruitment.
  
• Meeting the reporting requirements of the partnership and complying with local and national KPIs and contracts.
• Co-ordinating and leading the operational delivery of the services in the practice, engaging with staff, patients and local commissioners.
• Attending local meetings, to represent the surgery, and reporting to partners.
• Co-ordinating and leading the operational delivery of the services in the practice, engaging with staff, patients and local commissioners.
  
• Taking responsibility for security, repairs, insurance and maintenance of the premises, services and equipment.
• Managing all income, expenditure and accounts, as well as preparing financial reports for the partners.
• Handling patient enquiries and suggestions, including oversight of the practice-based complaints procedure in conjunction with the relevant partner.
  
• Preparing practice business plans and annual reports, as directed by the partners.

Tollgate Practice is located in Stanway, Colchester. We operate from a single site and provide care to just over 10,000 patients. We are a member of the Abbeyfield and East Hill Primary Care Network and within our locality sharing pharmacists, pharmacy technicians, physiotherapists, mental health workers, health and wellbeing coaches, and social prescribers, who all make a valuable contribution to providing excellent care to our patients.

We are:

• A friendly hard working team
• Rated 'Good' at last CQC inspection
• SystmOne users

Benefits include: 

• Competitive pay.
• NHS pension scheme.

Disclosure and Barring Service Check

Please note this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.