Location
Leigh on Sea
Department
SS9 PCN
Advertising Salary
NMW
Function
Admin & Clerical
Careers Site Advertising End Date
28 Feb 2025
Vacancy
8799
About the Role

The Leigh Surgery has an opportunity for an enthusiastic and proactive receptionist to join our team on a part-time basis (bank/locum initially) to cover sickness and annual leave with a view to a permanent position in the future. 

The receptionist plays a pivotal role in the experience of patients at our practice, helping them to access the right services and dealing with their queries face-to-face, online and by telephone.

The main responsibilities of the role include:
  • Greeting and directing all patients.
  • Making appointments.
  • Answering queries and complaints from patients and outside agencies, signposting to the appropriate staff member as appropriate.
  • Accepting, issuing and handing out prescriptions, letters, completed forms, specimen bottles, etc.
  • Advising patients of practice procedures.
  • Registering new patients.
  • Accurately maintaining patient database and records, photocopying, filing and scanning.
About the Candidate
General practice is a challenging environment that requires a calm and caring approach with the ability to work under pressure. The ideal candidate will be a highly motivated team player who has customer service/patient experience, offers excellent communication skills, and has the following attributes:
  • Ability to work in a polite, confidential and discreet manner, respecting patients and colleagues at all times.
  • Experience of working with the general public, being sensitive and empathic in distressing situations.
  • Ability to work as part of a team.
  • Strong IT and administration skills, with a high level of accuracy and attention to detail.
  • Previous medical or healthcare receptionist experience is desirable.
The role is initially to cover sickness and annual leave on occasions at short notice, the need for flexibility and reliability are essential.

About Us
We are a small, friendly GP practice based in north Leigh, part of the SS9 PCN group of practices.
 
Benefits include the NHS pension scheme and minimum 33 days FTE annual leave (pro rata for part-time) with enhancements for long service.
 

Disclosure and Barring Service Check

Please note this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

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