Receptionist

Lister Medical Centre is looking to welcome a medical receptionist into our team, on a part time basis for 30 hours per week, Monday to Friday, covering 2 shift patterns alternating between the following:

• Week 1: 07.30 to 13.30
• Week 2: 13.00 to 19.00

There is more to our receptionist roles than answering the phone and making appointments, in this essential front-line role at the practice, receptionists help patients to access the right services, assist with keeping health records accurate and up-to-date and ensure that appointment bookings are well-managed..

Main responsibilities include:

• Book appointments.
  
• Preparing consultation rooms.
• Opening and securing premises at the start/end of day.
  
• Explaining practice arrangements and formal requirements to new patients and those seeking temporary cover, ensure registration procedures are completed.
  
• Ensure reception and waiting areas are kept tidy and updating information boards.

• Ideally previous medical/healthcare receptionist experience or equivalent
• Excellent communication skills with a clear and polite telephone manner
• Work in a polite, confidential, and discreet manner, respecting patients at all times.
• Have experience of working with the public, being sensitive and empathic in distressing situations.
• Be confident to work as part of a team and be able to think on your feet independently.
• Have strong IT and administration skills.

Ideally SystmOne trained although full training will be provided

We are a friendly, supportive, democratic, well organised and enthusiastic GMS Practice, dedicated to providing traditional family orientated General Practice based at a new purpose built single site health centre in Harlow. We currently have approximately 20,000 patients, 5 partners, 3 salaried GP’s, a large nursing support team and a vast array of administrative staff.  We are a training, teaching and research practice for Cambridge students.

We are consistent in high achievement in all QOF and enhanced service areas, have an innovative team structure with individual patient lists (around 2,500 per FTE GP)

We operate the SystmOne computer system and are active members of local GP federation and CCG.

Lister Medical Centre has easy access to M11/M25, close to London and Stansted and attractive Essex and Hertfordshire countryside, excellent schools

Disclosure and Barring Service Check

Please note this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.