General Practice Assistant (GPA)

• Administrative support
• Sort clinical correspondence, coordinate referrals, and book tests and follow-ups.
• Extract key information from letters, accurately code patient data, and update records.
• Help free up GP time by managing workflow and prioritising key tasks.
• Basic clinical tasks
• Assist with blood pressure checks, urine dipstick testing, ECGs, phlebotomy, and more.
• Support GPs during immunisations or wound care.
• Provide clear, compassionate communication to patients regarding procedures and care.
• Coordination and liaison
• Act as a vital link between GPs, other clinicians, external agencies, and patients.
• Ensure seamless patient care across the network by liaising with hospital teams, social services, and community providers.
• Patient-centred care
• Treat every patient with respect, kindness, and confidentiality.
• Direct patients to the most appropriate service or support within the PCN.

• Previous experience in an administrative or healthcare role (GP surgery or primary care experience is highly desirable).
• Knowledge of patient confidentiality, data protection, and safeguarding principles.
• Excellent communication and organisational skills, with a keen eye for detail.
• Willingness to undertake or already possess a GP Assistant Certificate (or equivalent).
• A commitment to teamwork and the ability to work under your own initiative.

• Competency in basic clinical tasks such as phlebotomy and ECG.
• Familiarity with GP software systems (e.g., EMIS, SystmOne).
• Understanding of the Quality Outcome Framework (QoF) & Investment and Impact Framework (IIF).
• Level 3 Diploma in Health and Social Care or completion of a healthcare assistant course.
  

• Full UK driving licence (for travel between sites, if needed).
• Flexibility to adapt to the evolving needs of primary care.

• Make a difference
  • Help shape patient care in Clacton and ensure that people receive prompt, high-quality support.
• Professional development
  • Access to ongoing training and career progression within the PCN.
  • Opportunity to gain or develop clinical skills under the guidance of experienced professionals.
• Supportive environment
  • Work alongside a dedicated team of healthcare professionals in a positive, patient-focused setting.
  • Embrace a role where your contributions are valued and integral to improving healthcare outcomes.
• Competitive package
  • NHS Pension scheme.
  • Potential for flexible scheduling to accommodate your lifestyle.

If you’re passionate about delivering high-quality care and excited to play a key part in a forward-thinking primary care network, we'd love to hear from you. 

Join us at Clacton PCN and help make a positive impact on the health and well-being of our local community!