Care Coordinator

The Colte Partnership are excited to announce two new and innovative opportunities for care coordinators within the Proactive Care project on a part-time basis for 20 hours per week. In this role, you will collaborate with a team of clinicians to support individuals in living healthy, independent lives, with a focus on self-management and preventative care. You will be instrumental in facilitating patient care by coordinating care and support needs across health and care services. We are looking for a proactive individual with excellent communication and organisational skills, ideally with experience in healthcare, social care, or education.

As a care coordinator, you will work closely with our multidisciplinary teams(MDTs) to ensure patients receive tailored care that addresses their individual needs. 

Key responsibilities include;

• Coordinate patient care plans, identifying appropriate services.
• Facilitate seamless transitions between care providers.
• Empower patients to manage their conditions and improve their health outcomes.
• Proactively identify and support individuals with multiple long-term conditions, frailty, or health inequalities.
• Assist patients in managing their health by navigating them through the health and care system, connecting them with appropriate services such as social prescribing, mental health services, health coaches, and more.
• Collaborate with GP practices, social care teams, and other healthcare professionals to ensure patients have access to holistic, coordinated care.
• Support patients in developing and implementing personalised care and support plans based on their needs and preferences.
• Review and update care plans regularly and ensure they are communicated with all relevant professionals.
• Help patients access resources and services, including voluntary sector support and social care, to improve their overall wellbeing.
• Actively participate in MDT meetings to discuss patient needs, ensuring the whole team is aware of changes and can respond accordingly.
• Serve as a liaison between the patient and healthcare providers to facilitate seamless communication and care.
• Work closely with social prescribing link workers, health coaches, and other community-based professionals to ensure patients receive the most effective support.
• Maintain accurate records of patient interactions and interventions in line with data protection and governance standards.
• Collect and document data to help monitor the impact of the services provided and contribute to service evaluations.
• Identify opportunities for improving care coordination and service delivery and provide feedback for ongoing development.
• Promote shared decision-making with patients, ensuring their voice is heard and integrated into their care planning.
• Stay up-to-date with developments in personalised care, attending relevant training and professional development opportunities.

The ideal candidate will be compassionate, organised, and passionate about improving patient care. You will have strong communication skills, both written and verbal, and be able to work efficiently as part of a team. While this is a non-clinical role, a background in health, social care, or education is preferred, along with experience in multi-professional settings.

Essential:

• Experience in health, social care, or a related fields.
• Experience in supporting individuals or working in a multidisciplinary team.
• Strong organisational skills and ability to manage a caseload.
• Proficiency in Microsoft Office applications (Word, Excel, PowerPoint, Outlook).
• Access to own transport and ability to travel across the locality.

In June 2017 The Colte Partnership was formed consisting of 8 local practices across Colchester and Tendring caring for approx. 80,000 patients.

We also work as three collaborative Primary Care Networks (PCN’s) which span across Colchester and Tendring:

• Riverside Medical Centre & Ardleigh Surgery
• Mersea Island Medical Practice, Tiptree Medical Centre and Rowhedge Medical Centre
• Walton Medical Centre, Colne Medical Centre & Wivenhoe Medical Centre

There is a wide socio-economic and demographic served within this area which will provide an interesting and varied case mix. You will be joining an enthusiastic team of clinicians and administrators. You will be well supported with on-going professional development (training support, CPD and peer support). The role will contribute to the improving quality of care of our patients across the network of practices.

Disclosure and Barring Service Check

Please note this post is subject to the Rehabilitation of Offenders Act (Exceptions Order)1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any unspent criminal convictions.