About the Role

The Colte Partnership have an exciting new opportunity for a receptionist to join our team at Tiptree Medical Centre, on a part-time basis for 18 - 20 hours a week.

We are a friendly, busy and innovative practice in north-east Essex. The team comprise of two friendly, supportive partners and 2 salaried GPs. We have an excellent nursing team comprising 4 advanced nurse practitioners (ANPs), 5 practice nurses, 2 HCAs, 2 clinical pharmacists and 1 pharmacy technician.

Responsibilities will include (but not limited to):

Booking appointments.
Greeting patients.
Answering queries from patients and outside agencies and/or signposting to appropriate members of staff.
Updating patient records.
Processing correspondence.
Liaising with patients using various types of communication methods.

You will also need to have flexibility to cover other shifts.

We reserve the right to retract the advert if a suitable person is found before the end date.

About the Candidate

You will have the following qualifications, skills and experience:

Good standard of education including Maths and English.
Experience of working and providing customer services.
Ideally you will have reception experience, and it would be beneficial if you have experience working within primary care, however this is not essential.
Strong IT skills and be able to use computer-based systems.
Experience of SystmOne would be desirable, however full training will be given to a suitable candidate.
Excellent communication skills both written and orally.
Friendly and positive approach towards patients and other visitors either in person or over the telephone.

About Us

We pride ourselves on working to be at the forefront of primary care in our region, and have many exciting ventures on the horizon.

Each of our branches has its own character, and family friendly ethos, which is why our patients love coming to us (and tell us so in our regular patient surveys). However, being a large partnership means we can offer so much more than a local branch can by itself – with specialist clinics, social prescribing and innovative support such as regular dementia cafes, armed forces support and even child first aid classes for parents.

We strive to look after our employees as well, with generous annual leave, flexible and family friendly working, and support during difficult times such as free counselling.

We also work as a collaborative Primary Care Networks (PCN’s) which span across Colchester and Tendring:

Riverside Medical Centre and Ardleigh Surgery
Mersea Island Medical Practice, Tiptree Medical Centre and Rowhedge Medical Centre
Walton Medical Centre, Colne Medical Centre and Wivenhoe Medical Centre

Disclosure and Barring Service Check

Please note this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

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