Administrator

Highlands Surgery has an opportunity for an administrator to join our busy administration team and assist in the smooth delivery of excellent patient care. This role is offered on a  part-time basis for 20 hours per week.

The main responsibilities of the role include:

• Undertaking a variety of administrative duties including the provision of clerical support to clinical staff and other members of the practice team.
• Data entry and read coding of relevant patient information and medical data into the clinical system.
• Scanning patient information into computerised records, including medical documents, hospital records and letters, as necessary.
• Allocating workflow for review by doctors or other health professionals.
• Processing practice post and emails.
• Registering new patients.
• Handling enquiries efficiently.

Applicants should have the following skills and experience:

• An organised and experienced administrator, with good IT and time management skills.
• Effective communication skills, with the ability to handle confidential information discreetly.
• Flexible in their approach to work, willing to support the team across different duties and shifts.
• Ability to work efficiently and maintain a high level of attention to detail, when under pressure.
• Primary care experience is desirable but not essential.

Highlands Surgery is an innovative, and forward-thinking practice based across two clinical sites. With a patient list size of 14,500, we are large enough to offer a diverse range of services while maintaining a supportive, close-knit team environment. We are proud to be a training and development-focused practice with a strong ethos around staff support and continuous improvement.

Our practice is led by three GP partners and supported by three salaried GPs, experienced long-term locums, four dedicated practice nurses, an advanced nurse practitioner (ANP), and an in-house pharmacist. We are also a key part of our Primary Care Network (PCN), offering access to services such as social prescribers, emergency care practitioners (ECPs), and MSK clinicians.

What makes us different?

• Two well-equipped sites for clinical consultations and MSK services
• A large, professional Reception and Admin team committed to patient care
• A dedicated Prescription Team to manage medication requests efficiently
• A focus on high-quality, sustainable patient care
• Strong PCN links with enhanced services to support our patients holistically
• A 'Good' CQC rating and consistently high QOF achievement

We welcome interest from candidates who are enthusiastic about delivering high-quality care in a collaborative and evolving environment.