GP Receptionist

Our GR receptionists help make a positive impact on our local community. You will be responsible for providing a high-quality service to patients, across all of our practices. You can expect to be mentored and supported by the organisation, whilst being empowered to deliver care and support to the best of your ability. You will be required to work collaboratively with different departments within the organisation to meet the patients needs. Delivery of high-quality service, complete confidentiality and patient satisfaction are a priority. 

We welcome applications from organised, adaptable and friendly individuals, who are keen to help us provide high levels of customer service and have the following attributes:

• Educated to GCSE level, with English being essential, or two years working experience.
• Must be computer literate and have previous experience.
• Ability to work efficiently alone or within a team environment.
• Ability to work with highly confidential information.
• Excellent organisational skills, time management and attention to detail.
• Excellent communication skills.
• Experience within a customer service environment.

The following skills and experience are desirable but not essential as full training will be provided:

• Previous experience using SystmOne.
• Entry level knowledge of Microsoft products.
• Previous experience of working within the NHS or within a call-centre setting.

Vida Healthcare is one of Norfolk’s largest and most successful general practices, working with colleagues in the NHS to provide the best possible patient care.  Our practice has experienced impressive growth over recent years, by creating a work environment that encourages talented individuals to thrive and make a difference.  We pride ourselves on impeccable standards of patient care, for us to maintain this, it is essential that we employ reliable team players with strong caring qualities, dedication, excellent attention to detail and commitment to delivering a quality service.

 

Disclosure and Barring Service Check

Please note this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.