Company Name
Mount Farm Surgery
All Locations
Bury St Edmunds
Advertising Salary
£12.60 - £13.50 per hour DOE
Function
Healthcare Support
Careers Site Advertising End Date
27 Jan 2026
Vacancy ID
29276

About the Role

Mount Farm Surgery is looking for a healthcare assistant (HCA) to join the practice in this vital patient-facing role with both clinical and administrative responsibilities. The role is offered on a part-time basis, for 25.5 hours per week working on a Monday, Tuesday and Thursday. 

Main duties of the role:
  • Carry out base-line observations such as pulse, oximetry, temperature, blood pressure and blood glucose levels, recording findings accurately.
  • Wound care, venepuncture, phlebotomy checks and administering of medicines and vaccines.
  • Responsible for the monitoring of stock levels/ordering of drugs and consumables, ensuring that all clinical rooms are adequately stocked and prepared for each session.
  • Update patient health records.
  • Ensure that medical supplies are in stock.
  • Act as a chaperone where required.
  • Assist GP during the performance of minor operations, including coil clinics.
  • Communicate with patients, relatives, and carers including providing valuable health promotion and education.
  • New patient health checks.
The role will offer you the opportunity to build on your experience, skills and competence, requiring you to work effectively within a multidisciplinary healthcare team.

About the Candidate

The healthcare assistant role within general practice can be very different to the role within other settings and as such we are ideally looking for applications from those with previous primary care experience. All applicants should ensure that they live within reasonable commuting distance.
 
All applicants should have the following skills and qualifications:
 
Qualifications and experience - these are a requirement to be considered for the role:
  • Successful completion of the Care Certificate, or willingness to undertake, as indicated by the CQC.
  • Level 3 Diploma in Health and Social Care, or equivalent.
  • Experience of working within a GP practice.
 Essential knowledge, skills and experience:
  • Strong clinical skills including venepuncture/phlebotomy.
  • Excellent patient-facing communication and interpersonal skills.
  • Confidential manner with a compassionate and respectful approach, placing a high value on the dignity of patients, relatives, carers and colleagues.
  • Ability to work independently, determining own workload priorities, as well as working as part of a multi-disciplinary team.
  • Strong organisational and time management skills.

About Us

Mount Farm Surgery is a modern, efficient, and well-equipped GP surgery in the Moreton Hall area of Bury St. Edmunds.
First established in Looms Lane in Bury St. Edmunds, we moved to the Moreton Hall Estate approximately thirty years ago, which was built on the original Moreton Hall farmland at the top of Mount Road (hence the name ‘Mount Farm’).  The practice currently has just over 16,000 registered patients.
 
Proactive and holistic care
We endeavour to offer proactive care to ensure the best of health for our patients. Often health issues are related to other aspects of a patient’s lifestyle, and we believe in helping patients improve their overall health and well-being, wherever possible taking the opportunity to prevent illness and not just treat it.

We routinely check up on patients with long-term conditions to ensure we are providing effective care. We also run a series of clinics and patient workshops that provide valuable help and support to those dealing with long-term conditions such as asthma and diabetes.

A GP training practice
Some of our GPs have the additional skills, experience, and qualifications to support qualified registrars through their vocational training to become a GP. This also ensures that our own services are in line with the latest medical knowledge and practices.

Suffolk and North East Essex Integrated Care Board
Mount Farm Surgery is a member practice of the Suffolk & North East Essex ICB, which is committed to the ongoing improvement of local services through working with West Suffolk Hospital, community services in Suffolk and the Suffolk Mental Health Partnership Trust.

Suffolk GP Federation
We are members of the Suffolk GP Federation, a not-for-profit federation of 61 independent GP practices covering 540,000 patients. The federation promotes collaboration to improve services for patients, share best practice, and address issues that cannot easily be resolved by individual practices.
 
Bury St Edmunds Primary Care Network (PCN)
In July 2019 a local primary care network (PCN) was formed between Angel Hill Surgery, Guildhall & Barrow Surgery, Mount Farm Surgery, Swan Surgery and Victoria Surgery serving our combined 65,000 patients in Bury St Edmunds and the surrounding villages. We have a Clinical Director who leads us in having a real impact on the shape of primary care in our local area. Part of this is through better collaboration as we are able to employ more specialist clinical staff that a single practice could not do.

 

Disclosure and Barring Service Check

Please note this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

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