About the Role

We are seeking a motivated and proactive data and administration care coordinator to join our Primary Care Network (PCN) in Bury St Edmunds on a full time basis. This role is central to supporting both population health management and personalised care delivery, working with GP practices and multidisciplinary teams to ensure patients - particularly those who are frail, elderly, or living with long-term conditions, receive coordinated, high-quality care.

The post holder will support the PCN manager and member practices with data analysis, reporting, care coordination, and administrative functions, contributing to service development and continuous improvement across the network.

Key responsibilities include:

Running and developing clinical system searches to support population health management
Supporting the standardisation and implementation of service improvements
Assisting with data collection, reporting, and performance monitoring
Supporting MDT working and facilitating communication across teams
Identifying patients who may benefit from care coordination and personalised care approaches
Updating and maintaining accurate clinical records and data systems
Supporting risk stratification and population health initiatives
Contributing to clinical governance, audits, and quality improvement programmes
Providing general administrative support for the PCN

The post holder may also hold a small caseload of patients and support coordination of their care in partnership with the wider team.

See attached job description for further information.

Please note interviews will take place week commencing 20th April and candidates must be available to be interviewed during this time.

There will be a short data and admin test following interview.

About the Candidate

To be considered for this position, you will need the following;

A good standard of education
NVQ in Business Administration or Health and Social Care an advantage
Good working knowledge of Word and Excel
Experience of working in a healthcare setting desirable
Experience of establishing effective office administrative systems
Experience of data collection and using tools to measure the impact of services such as Power BI
Excellent communication skills (written and oral)

About Us

You will be joining a supportive and forward-thinking Primary Care Network in Bury St Edmunds, working collaboratively across GP practices and partner organisations to serve our 68,000 patients.

We are committed to:

Delivering high-quality, patient-centred care
Reducing health inequalities across our population
Supporting staff wellbeing, development, and continuous learning
Creating a culture of collaboration, innovation, and improvement

Bury St Edmunds PCN is growing with already existing roles including, care coordinators, social prescriber, clinical pharmacists, paramedics and pharmacy technicians that support GP's and clinical teams to enhance patient care.

This is an exciting opportunity to contribute to transformational change in primary care services.

We offer the following benefits:

NHS Pension Scheme
Eye-care vouchers
Health service discounts
Annual Leave: minimum 33 days FTE, with enhancements for long service

Disclosure and Barring Service Check

Please note this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

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