The Holbrook and Shotley Practice, in Ipswich, is seeking two organised and professional receptionists to join our friendly team on a part-time basis. This will be for 15 hours per week, working the following patterns:
Receptionist 1
Monday 08:00 -17:00
Tuesday 14:00 - 18:30
Thursday 13:00 - 18:30
Receptionist 2
Tuesday 08:00 -17:00
Thursday 14:00 - 18:30
Friday 13:00 - 18:30
The main responsibilities of the role include:
· Greeting
and directing all patients.
· Making
appointments.
· Answering
queries and complaints from patients and outside agencies, signposting to the
appropriate staff member as appropriate.
· Accepting,
issuing and handing out prescriptions, letters, completed forms, specimen
bottles, etc.
· Advising
patients of practice procedures.
· Registering
new patients.
· Accurately
maintaining patient database and records, photocopying, filing and scanning.