Lead Receptionist

Chet Valley Medical Practice are seeking a Lead Receptionist to join their team on a part-time basis for a minimum of 30 hours per week. Reporting to the Deputy Practice Manager, this role will be responsible for the efficient management and direction of the reception team.

• Oversee the reception area and support operations of the practice, ensuring staff achieve their primary responsibilities
•  Line manage all reception staff, supporting staff development, providing guidance and direction, ensuring staff are up to date with mandatory training
• Maintain the highest levels of confidentiality due to the nature of the role and with being exposed to a greater level of confidential material and data
• Support, create and maintain clinical rotas for all types of appointments
• Support in the coordination of the home visits rota
• Complete staff appraisals as required
• Identify and deliver team training where required
• Compile reception team rota
• Review and update all reception policies and procedures as required
• Support the management team in the compilation of practice reports and the practice development plan
• Develop, implement and embed efficient processes and procedures to adhere to extant legislation

 

Disclosure and Barring Service Check

Please note this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.