Mount Farm Surgery is a dynamic, forward-thinking GP practice in Moreton Hall, Bury St Edmunds. Focused on delivering the best possible patient service, we are seeking an enthusiastic, flexible new team-member to join our reception team.
The role is for 16 hours per week working the following:
- Wednesday 07.45-14.00
- Friday 14.00-18.45
+ 5 flexible hours per week to be worked in reception (these hours will be confirmed at least 1 week in advance). You will also have the availability to work occasional Saturday mornings on a rota basis and voluntary overtime will also be available.
Please be aware that there is no flexibility regarding the shift patterns above.
Duties will include;
- Greeting and directing all patients.
- Making appointments.
- Answering queries and complaints from patients and outside agencies, signposting to the appropriate staff member as appropriate.
- Accepting, issuing and handing out prescriptions, letters, completed forms, specimen bottles, etc.
- Advising patients of practice procedures.
Telephone interviews will take place on Tuesday 30th June and if you are successful, you will be invited to a face-to-face interview that will take place on Friday 3rd July.