Administrator/Receptionist

• Work on our front desk to greet patients face to face/make appointmentt
• Deal efficiently with patient queries
• Answer incoming calls to make appointments/deal with queries
• Make outgoing calls to patients and other organisations as necessary
• Support the team with administrative duties applicable to the role

The successful candidate will be able to:

• Support the team by working in an efficient and effective way
• Participate in staff meetings
• Good team player
• Have outstanding customer service
• Possess good numeracy, literacy and computer skills
• Have an excellent and confident telephone manner whilst remaining empathetic and understanding the need for strict confidentiality
• Possess good organisation skills
• Knowledge of SystmOne is preferred and experience of working within a primary care setting would be an advantage.

The successful applicant should have good organisational skills and be enthusiastic to provide an efficient timely service.

Disclosure and Barring Service Check

Please note this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.