We are seeking a dynamic and experienced deputy practice manager with a background in human resource management to join our team - this role is for 25 hours per week.
The successful candidate will play a key role in supporting the practice manager in all aspects of practice management, with a particular focus on HR administration and employee relations.
You will have experience working within an HR department, excellent communication skills, be proficient using MS Word, Excel, and Outlook.
Key Responsibilities:
- Work closely with the practice manager to support day-to-day operational activities, including staff scheduling, performance monitoring and resource allocation.
- Assist in the development and implementation of practice policies and procedures, ensuring compliance with relevant legislation and best practice guidelines.
- Attend practice business and other meetings both within and outside the practice as required.
- Undertake project work allocated by the Practice Manager and Partners.
Human Resource Management:
- Provide 1st line HR assistance to all practice staff as appropriate.
- Manage employee relation issues, including disciplinary matters, grievances and performance management in accordance with practice policies and legal requirements.
- Responsible for carrying out staff appraisals, absence management, and performance management.
- Auditing and managing overtime requests.
- HR administration including ensuring clear and up to date contracts of employment, job descriptions, employment policies, procedures and staff handbook are in line with good employment practice.
- Develop, maintain, and update HR and training policies.
- Coordinate the recruitment process for new staff members, from advertising vacancies to conducting interviews and making hiring decisions.
- Ensure that all staff members receive appropriate induction and training, support of ongoing development opportunities.
- Regularly review training requirements of non-clinical staff including administration and reception and make recommendations.
- Liaise with lead nurses regarding training requirements for nursing staff and salaried GP mentors regarding employed GPs.
- Monitor that all mandatory training required for CQC is up to date for all staff including BLS, safeguarding and relevant e-learning modules maintaining and updating the e-learning database.
- Prompt line managers to regularly review training status of their teams.
- Maintaining and updating workforce planning and headcount records and completing quarterly returns.
Please see attached for further information.