Medical Receptionist

Woolpit Health Centre is looking for an enthusiastic, motivated and hardworking medical receptionist to join our busy evolving reception team for 25 hours per week. Our reception team works to a variable shift pattern between the hours of 08:00 to 19:00 Monday to Friday. The post holder is required to be flexible and to have the ability to assist with annual leave and sickness cover.

This is a great opportunity - for those already working in a healthcare setting who wish to work within primary care or for those who wish to start a career as a medical receptionist.  

The role of medical receptionist is to support the clinical team by signposting patients to the appropriate healthcare professional or service, working as part of the practice’s multidisciplinary team such as physiotherapists and mental health nurses.

Duties will include dealing with patients by telephone and face to face whilst providing administrative support to assist with the day-to-day running of the health centre.

The successful candidate will be flexible and reliable with the ability to work under pressure to compliment our experienced and dedicated reception team.

• Ability to work in a polite, confidential and discreet manner, respecting patients and colleagues at all times.
• Experience of working with the general public, being sensitive and empathic in distressing situations.
• Ability to work as part of a team.
• Strong IT and administration skills, with a high level of accuracy and attention to detail.
• Previous medical or healthcare receptionist experience is desirable.

We provide services to over 16,000 patients who live in a practice area of 75 square miles of rural West Suffolk, straddling the A14, between Thurston in the west, and Haughley in the east.

We pride ourselves on the high standards of our care we are holders of the Royal College of General Practitioners Practice Accreditation Award, a quality mark held by only 19 practices in the UK.

Our 7 GP partners and 8 non-partner GPs lead a multidisciplinary team of nurses, health care assistants, pharmacists and midwives all of whom are based in our purpose-built premises.

Benefits of working for Woolpit Health Centre include:

• Attractive rates of pay with annual pay review (not agenda for change)
• Regular one-to-ones to aid good communication
• Generous annual leave entitlement
• Voluntary overtime when available
• Plenty of training opportunities
• Membership of the NHS contributory pension scheme
• Free uniform
• Option of NHS discount and Blue Light Card for retail/dining/holidays etc