General Practice Assistant

We have a fantastic opportunity for a general practice assistant to join our team on a part-time basis for approximately 30 hours per week (hours negotiable).

The general practice assistant position is a support role, covering administrative tasks.  The post-holder will form part of our multi-disciplinary, primary-care team and contribute to the smooth running of the surgery.

The main duties of this role will include:

• Managing incoming and outgoing clinical correspondence.
• Identifying and extracting information from clinical documents that require coding, accurately coding data in the patients record.
• Ensuring actions from incoming mail are identified and tasked/workflow to the relevant person/team in the Practice or completed as appropriate.
• Scanning incoming correspondence both electronic and paper and adding to patients' records on the clinical system.
• Assisting with the recall system and contacting patients to arrange necessary appointments, referrals, tests and follow-up appointments.
• Assisting with the administration of medical reports, insurance reports, benefits agency forms etc.
• Summarising patient records both electronic and paper records when patients register with the practice.
• Processing patient deductions and prepare for onward transmission of patient records.
• Helping the clinical team liaise with outside agencies.
• Assisting with practice tasks as required.
  
• Supporting    and assisting other secretarial/admin staff with completing patient referrals on the e-referral system at busy times and to cover staff leave.
• Undertaking any other additional duties appropriate to the post as required.

If you are a well organised person who thrives on a busy working environment, then we would love to hear from you.

Whilst the following skills and experience are important, we would welcome applications from people who can demonstrate strong transferable skills:

• Administrative experience.
• Strong organisational skills.
• IT skills, including experience of working with a clinical system.
• Excellent communication skills and a friendly manner.
• Ability to understand the need to maintain confidentiality and data security, at all times.
• Ability to multi-task and to work accurately under pressure.
• Ability to work in a team as well as being comfortable working independently.

Please note this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.