Company Name
Writtle Surgery
All Locations
Writtle
Advertising Salary
DOE
Function
Admin & Clerical
Careers Site Advertising End Date
13 Jun 2025
Vacancy
8790
About the Role

Writtle Surgery has an opportunity for an experienced and professional receptionist to join our team. These are part-time positions with the following available shift pattern:

  • 7.45am - 1pm: Monday, Tuesday and Wednesday
  • 1pm - 6.30pm: Monday and Tuesday
This is a pivotal role in the experience of patients at our practice, helping them to access the right services and dealing with their queries face-to-face, online and by telephone.

The main responsibilities of the role include:
  • Dealing with patients face to face.
  • Answering the telephone and booking appointments.
  • Greeting patients.
  • Contacting patients when necessary.
  • Care navigation.
  • Dealing with patient queries.
  • Registrations and temporary resident processing.
  • Working through tasks.
  • Updating information in patient records, emails and much more in this very versatile role.
Applicants will need to be flexible to cover additional shifts to cover annual leave and sickness. 

About the Candidate
General practice is a challenging environment that requires a motivated team player who has customer service/patient experience, offers excellent communication skills, and has the following attributes:
  • Ability to work in a polite, confidential and discreet manner, respecting patients and colleagues at all times.
  • Have a positive attitude and able to work under pressure.
  • Experience of working with the general public, being sensitive and empathic in distressing situations.
  • Ability to work as part of a team.
  • Strong IT and administration skills, with a high level of accuracy and attention to detail.
  • Previous GP experience is desirable.
  • Experience of SystmOne an advantage but training will be given. 
About Us
The Writtle Surgery is a 3 partner semi-rural dispensing practice of approximately 8,000 patients. We have 3 salaried GPs, and a fully staffed team including practice nurses, dispensers, secretaries and administrators, clinical pharmacists and receptionists.

The benefits of joining our practice include access to the NHS pension and competitive rates of pay.
 
 

Disclosure and Barring Service Check

Please note this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Apply Now

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