Company Name
North Chelmsford Healthcare Centre
All Locations
Chelmsford
Advertising Salary
£12.47 per hour
Function
Admin & Clerical
Careers Site Advertising End Date
11 Apr 2025
Vacancy
8983
About the Role
North Chelmsford Healthcare Centre are seeking two friendly and professional receptionists to join our team on a part-time basis to cover maternity leave. Working 18 hours per week, shifts to be worked are below and we offer £15 per hour after 6.30pm and at weekends. 
 
Position 1 - fixed term contract until May 2026: 
  • Monday 8am-2pm
  • Tuesday 2pm-8pm
  • Wednesday 2pm-8pm
Position 2 - fixed term contract until December 2025:
  • Monday 8am-2pm
  • Wednesday 8am-2pm
  • Thursday 2pm-8pm

There is a requirement to work one shift at the weekend per month (4.5 hours). You will also need to be flexible to cover additional hours due to annual leave or sickness. 

This is an interesting and important front-facing role within the surgery and the successful candidate will be responsible for providing excellent customer service and administrative support, including navigating patients to the most appropriate appointment with the most suitable clinician.

Main duties include:

  • Dealing with patients’ queries on the telephone, by email or in person.
  • Processing prescription requests.
  • Arranging home visits.
  • Scanning documents.
  • Chaperoning.
  • Processing card and cash payments from patients.
Applicants will need to be fully flexible to cover annual leave and short notice sick leave. The post is subject to satisfactory references and a DBS check.

Please note that should this vacancy attract sufficient interest, it may be necessary to close the vacancy at an earlier date. We therefore suggest that you apply at an early stage to avoid disappointment.

About the Candidate

The successful candidate will be responsible for providing excellent customer service and administrative support, including navigating patients to the most appropriate appointment with the most suitable clinician.

The ideal candidates will:

  • Have an excellent telephone manner.
  • Have a caring nature and be able to show empathy to our patients.
  • Be able to demonstrate good team working.
  • Have a positive ‘can-do’ attitude.
  • Be able to pick up processes and information quickly and put these into action.
  • Be computer literate and be able touch type.
  • BLS training will be provided as well as full training on SystmOne (patient record system).

About Us

The North Chelmsford Healthcare Centre was formed in April 2015 following the take over by The Elizabeth Courtauld Surgery based in Halstead.  

Benefits include:

  • NHS Pension
  • 4 weeks annual leave plus bank holidays
  • Free parking on site

Disclosure and Barring Service Check

Please note this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

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