Care Coordinator and Medical Records Administrator

We are excited to announce a new and innovative opportunity for a care coordinator and medical records administrator within the proactive care project at The Colte Partnership Primary Care Network. This position is offered on a part-time basis for 15 hours per week.

In this role, you will collaborate with a team of clinicians to support individuals in living healthy, independent lives, with a focus on self-management and preventative care. You will be instrumental in facilitating patient care by coordinating care and support needs across health and care services. You will work closely with our multidisciplinary teams (MDTs) to ensure patients receive tailored care that addresses their individual needs. This includes coordinating patient care plans, identifying appropriate services, and facilitating seamless transitions between care providers. You will play a crucial role in empowering patients to manage their conditions and improve their health outcomes.

The ideal candidate will be compassionate, organised, and passionate about improving patient care. You will have strong communication skills, both written and verbal, and be able to work efficiently as part of a team. While this is a non-clinical role, a background in health, social care, or education is preferred, along with experience in multi-professional settings. You will require the following key skills and experience.

Essential:

• Experience in health, social care, or a related field.
• We are looking for a proactive individual with excellent communication and organisational skills, ideally with experience in healthcare, social care, or education.
• Experience in supporting individuals or working in a multidisciplinary team.
• Strong organisational skills and ability to manage a caseload.
• Proficiency in Microsoft Office applications (Word, Excel, PowerPoint, Outlook).
• Access to own transport and ability to travel across the locality.

• Experience in a care coordinator role or with elderly or vulnerable people.
• Knowledge of personalised care and support planning.
• Experience in data collection and using tools to measure service impact.

The Colte Partnership is very much ‘At The Heart of Primary Care’, being the largest GP Partnership in North East Essex; comprised of 8 local GP practices across Colchester and Tendring. We care for approx. 80,000 patients. Our Head Office is in Feering.

We pride ourselves on working to be at the forefront of primary care in our region and have many exciting ventures on the horizon.

Each of our branches has its own character, and family friendly ethos, which is why our patients love coming to us (and tell us so in our regular patient surveys). However, being a large partnership means we can offer so much more than a local branch can by itself – with specialist clinics, social prescribing and innovative support such as regular dementia cafes, armed forces support and even child first aid classes for parents.

We strive to look after our employees as well, with generous annual leave, flexible and family friendly working, and support during difficult times such as free counselling.

Disclosure and Barring Service Check

Please note this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.