About the Role

Southgates and The Woottons Surgery is looking for an operations manager to join our team on a full-time basis. The operations manager will work closely with our practice manager, to ensure that a quality service is delivered to our patients and that we offer an appealing place of work for our staff.

Main Duties of the Role:

Manage the day-to-day running and wider operational activities of the practice across all sites.
Manage practice staff, encouraging and promoting individual skill sets.
Maximise the practice’s potential income and improvement in patient care, in line with QOF, enhanced services and other targets.
Improve data quality and communication to patients for attendance for long-term condition reviews.
Identify and implement change to data management systems to improve data quality and how it is recorded.
Facilitate training and provide management support within projects and to departments across the practices.
Deal with all operational matters and contribute to the development of strategies to deal with strategic issues within the practice.
PCN and CQC: provide effective and efficient services within all departments.

For further information, please see the attached job description.

About the Candidate

We are looking for a proactive and flexible team player, who must be able to manage their own time, workload and work under their own initiative without supervision to meet the demands of the role.

All applicants must have:

Experience of working in general practice
Experience of administrative duties
Experience in managing staff
Excellent communication skills (written and oral)
Strong IT skills
Ability to maintain confidentiality
Experience of premises management

For full person specification, please see the appropriate section within the attached job description.

About Us

Southgates & The Woottons Surgery is a large GP Practice in King's Lynn; we have 2 GP surgeries with a combined patient list of around 22,000. We are a friendly practice with around 120 staff. It is a busy, fast paced environment - but enjoyable, with a great team.

Disclosure and Barring Service Check

Please note this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

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